HR tips: How to develop employees' competences and soft skills?

HR tips: How to develop employees' competences and soft skills?
TABLE OF CONTENTS
  1. Development of hard competences
  2. Development of soft skills
  3. Employee development is the company's
  4. Fear of Investing in Employee Development?

People are the unique capital of an organization, worth special efforts, and investment in human resources, although usually expensive, is highly profitable. The development of the workforce is gaining more and more importance, independently, and perhaps especially, during the economic slowdown. The source of the company's competitive advantage may be the ability of the crew to create innovations as well as design and implement long-term changes in the company's development.

The added value of professional development, an additional advantage for a better educated employee, is increasing his chances on the labor market. Efficient management of an organization is the domain of people who are employed in it and constitute its human capital. This is because all the factors determine in a holistic way the efficient functioning of the organization, their way of obtaining and using them depend on the people employed in it. People are a special resource of an organization, because their competences in the form of knowledge, experience, skills and abilities become a strategic resource that allows the organization to gain

competitive advantage. In order for the development to be actually satisfactory, it is necessary to take care of both hard and soft skills

Development of hard competences

Before you organize training in your company, it is worth asking employees what skills they lack on a daily basis or what they would like to learn to make work easier and faster. In some industries, language skills, the ability to use graphics programs (Photoshop), specific industry knowledge (e.g. technological, gastronomic) will be necessary. If you don't know where to look for such courses or what to look for in the first place, consider delegating this task to an external company. Thanks to this, you will be able to focus on the most priority issues, and employees will start training and improving their skills at the same time.

Development of soft skills

Interpersonal development is a bit more difficult because it depends a lot on the character of the person. An extrovert can adapt faster to a new environment than an introvert. However, it is worth investing in training, thanks to which the employee will be able to constantly develop his skills. For example, improved communication skills are very useful not only in direct contact with the client, but also for maintaining a pleasant and warm atmosphere at work. Thanks to this, even introverts will feel better among their co-workers.

Employee development is the company's

Investing in competence development increases the efficiency of subordinates - they learn new ways to solve problems and gain skills that make it easier for them to cope with, for example, stressful situations. The training also enables the employee to be up to date with all the latest industry news.

That is why it is worth investing in employees treated as human capital, because it leads to benefits in the form of added value for the company. It is also worth promoting this idea, showing the benefits for the individual

in the form of a better existence, opportunities for further development, job satisfaction

and improving the quality of life.

Personnel development covers all activities undertaken in the organization whose task is to support and implement the process of improving the qualifications and motivation of employees. This process is aimed at equipping their professional potential with the properties necessary to perform their current and future tasks. The most commonly used modern methods of employee improvement include:

Coaching - It is the individual improvement of an employee by a person with experience and knowledge - i.e. a coach. Most often it is an employee from the same department, sometimes a direct supervisor. This method is very effective due to the close contact between the tutor and the trainee. However, it is often difficult to apply due to the time the tutor has to spend on talking and observing the trainee.

Mentoring - It is the process of caring for an employee at various stages of his professional development and career in the company. A mentor can be a person with extensive practical experience and professional success,

also having the appropriate personality traits. Mentoring is based on a partnership relationship between the mentor and the employee (master and student), focused on discovering and developing the employee's potential. It is based on inspiration, stimulation and leadership. It mainly consists in making the student, thanks to the appropriate efforts of the master, get to know himself, thus developing self-awareness, and not be afraid to follow the chosen path of self-realization. It also includes counseling, evaluation and assistance in programming the student's success. The key activity is the individualization of the development offer by adapting it to the employee's expectations and needs.

Counseling - Although counseling can be translated as 'counseling', this does not fully reflect the meaning of the term - it is more than just giving advice directly. Counseling is a method of improving employees, in which the counselor helps the employee in the process of becoming aware of their own feelings, needs, behaviors and possibilities. It also accompanies him in getting to know the nature of his difficulties, is conducive to openness to the possibilities of changes and helps him initiate them

Fear of Investing in Employee Development?

Of course, there are many entrepreneurs who fear the high cost of training and the fact that after investing in the development of employees' competences, they will quickly find a better job in another company. However, practice shows that in this case fear has only big eyes. Therefore, it is worth taking the risk and investing in training. Not only to develop, but also not to stay behind the competition.

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